Privacy Policy
Your privacy matters to us. Learn how we protect and handle your data.
Your Privacy is Protected
Last updated: December 9, 2024
At Football Bingo, we are committed to protecting your privacy and ensuring your data is handled securely and transparently. This policy explains what information we collect, how we use it, and your rights regarding your data.
Account Information
When you create an account, we collect your email address, username, and password. This information is necessary to provide you with access to our services and personalize your experience.
Gameplay Data
We collect information about your gameplay activity, including games played, XP earned, achievements unlocked, and leaderboard positions. This data helps us improve our services and provide you with relevant features.
Device and Usage Information
We automatically collect certain information about your device and how you use our platform, including IP address, browser type, device type, pages visited, and timestamps. This helps us optimize performance and security.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to remember your preferences, analyze site traffic, and improve user experience. When you first visit our site, you will see a cookie consent banner where you can accept or reject non-essential cookies. You can change your cookie preferences at any time by clearing your browser's local storage and revisiting the site.
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
Consent
For analytics cookies and marketing communications, we rely on your explicit consent, which you can withdraw at any time.
Contract Performance
Processing necessary to provide our services, including account management, gameplay features, and customer support.
Legitimate Interests
For fraud prevention, security measures, and improving our services, where our interests do not override your fundamental rights.
Legal Obligations
Where we are required by law to process or retain certain information.
- 1
Provide and Improve Services
To operate Football Bingo, process your requests, maintain your account, and continuously improve our platform based on user behavior and feedback.
- 2
Personalize Your Experience
To customize content, recommendations, and features based on your preferences and gameplay history.
- 3
Communicate With You
To send you important updates, notifications about your account, respond to your inquiries, and provide customer support.
- 4
Ensure Security and Prevent Fraud
To protect our platform, detect and prevent fraudulent activity, and maintain the safety and integrity of our community.
- 5
Analytics and Research
To understand how users interact with our platform, identify trends, and make data-driven decisions to enhance our services.
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our platform (hosting, analytics, email services). These providers have access only to the information necessary to perform their functions.
Legal Requirements
We may disclose your information if required by law, legal process, or government request, or to protect the rights, property, or safety of Football Bingo, our users, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change.
Your data is stored on servers located within the European Union (EU), specifically on Railway infrastructure in EU regions. This ensures your data is protected under GDPR and EU data protection laws.
Third-Party Services
Some of our third-party service providers (such as Clerk for authentication, Vercel for hosting, and analytics providers) may process data outside the EU. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your data.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
- •Account data: Retained while your account is active and for up to 30 days after account deletion to allow for recovery
- •Gameplay data: Retained while your account is active; anonymized aggregate data may be kept indefinitely for analytics
- •Transaction records: Retained for 7 years as required by financial regulations
- •Analytics data: Automatically deleted after 26 months
- •Support communications: Retained for 2 years after resolution
When data is no longer needed, it is securely deleted or anonymized so it can no longer be associated with you.
We implement industry-standard security measures to protect your personal information:
- •Encryption of data in transit and at rest using SSL/TLS protocols
- •Secure password hashing and authentication systems
- •Regular security audits and vulnerability assessments
- •Access controls limiting who can view your personal data
- •Continuous monitoring for suspicious activity and threats
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
You have the following rights regarding your personal information:
Access Your Data
Request a copy of the personal information we hold about you.
Update Information
Correct or update your personal information at any time.
Delete Your Account
Request deletion of your account and associated data.
Opt-Out
Unsubscribe from marketing communications at any time.
Data Portability
Export your data in a common, machine-readable format.
Withdraw Consent
Withdraw consent for data processing where applicable.
To exercise any of these rights, please contact us at privacy@futballbingo.com
Football Bingo is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.